Accommodation & Rates

(Our Updated Prices below are for all bookings from 1st February 2024)
We appreciate your continued support of our Small Family Owned & Operated Business.
Our prices advertised below are for clients to use as a guideline – for a personalised quote please complete our Boarding Request form with all your individual requirements and dates.

Know what you are looking for? Use these links to skip to each section:

Dog Accommodation Options
Cat Accommodation Options
Birds, Pocket Pets and Other Small Animals
Boarding Rates
Surcharges
Add-Ons and Extras
Grooming Services

Dog Accommodation Options

Buddy Share: A discounted Daily Rate for Single or Family Dogs who are social, respectful and enjoy the company of friends and are therefore able to share a room with others of similar age, size and temperament. Dogs are supervised and tested together prior to sharing to find the right match.
If we feel your dog is unsuitable to have a buddy, you will be advised that they will require solo/single family accommodation.
Same Family Pets will always be housed together unless requested by the Owner or deemed unsuitable for co-share.

Click to view Buddy Share Rates

NEW CLIENTS – For the safety and wellbeing of all Pets in our care and to ensure your Pets have a stress free and fun holiday with us, Owners are required to book a “Trial Stay” for your Dog/s prior to making a Peak Booking (Christmas/New Year, Easter, School Holidays) to assess suitability for Buddy Share, Socialisation Behaviours and to familiarise Pets with our Staff and Routines prior to an upcoming stay.
Behaviour Assessment Stay is 2 full days (1 overnight) during our Off Peak times and is charged at our Standard Boarding Rates.

Single Family Kennel: For Family Dogs living in the same household who are happiest sharing together but will not buddy with any other dogs during their stay.
Single Family dogs who are social, respectful and enjoy the company of friends can still enjoy mixed playtimes with other social, friendly dogs in boarding of similar age, size and temperament. Dogs are supervised and tested together prior to mixed exercise/playtimes to find the right match. Owners will be advised if their Dog/s are unsuitable for mixed playtimes and can request we do/do not test or mix their dogs.
Same Family Pets will always be housed together unless deemed unsuitable for co-share in a kennel environment.

Click to view Single Family Rates

Private/Solo Kennel: For dogs who prefer their own space for any reason (not all dogs requiring Solo Accommodation is due to aggressive behaviour – our Qualified Staff handle dogs of all temperaments, varying behavioural concerns and physical limitations).
Dogs in solo accommodation still receive twice daily playtimes, exercise and cuddles but will not mix with other dogs during their holiday, unless they are from the same family and at the owner’s request.

Click to view Solo / Private Kennel Rates

Cat Accommodation Options

Private Condo: For Cats who prefer their own space. We do not mix cats from different families. Cats from the same family may still like their own space or need to be separated due to dietary, medical or physical reasons.

Family Condo: For Family Cats living in the same household who are happiest sharing together.
Same Family Cats will always be housed together unless deemed unsuitable for co-share in a cattery environment.

Click to view Cat Accommodation Rates

Birds, Pocket Pets and Other Small Animals

We can cater for a variety of pets ranging from Budgies and Parrots to Guinea Pigs, Rabbits and Ferrets.
For details and prices please contact us to discuss your requirements.
(Prices can range from $5.00 to $10.00 per day)

Rates

Rates are charged per Calendar day – this means the number of days booked include the day of check-in and the day of check-out as your pets are still attended to on both these days.

Booking Deposits – We do not always require a deposit for Off Peak stays, but would appreciate notification of any changes or cancellations as soon as you become aware of the change. Bookings marked as “No Show” may be required to pay in full for future bookings ahead of time.
A non-refundable deposit is required to secure your booking for all first time customers, during Peak School Holiday Periods, Easter and the Christmas/New Year period.
Payment is required in full on Check-In and we are unable to issue refunds or credits for early returns.

Our Boarding Rates include everything your Pet needs during their stay:
Food and Stainless Steel Bowls
 – we feed Super Premium Dry Diets (Royal Canin, Advance, Hills Science Diet). We do keep other food varieties on hand for specific needs or our fussy eaters. If your pet is on a Veterinary Prescribed Diet you will need to provide this for the duration of their stay.
Meal times – all our guests are separated and/or supervised at meal times (including same family dogs) to ensure all pets are able to enjoy their meals in peace and can be monitored for any dietary anomalies.
Bedding – We provide every pet with their own clean, comfy bed. Owners are welcome to bring items from home, however please note while all care is taken, we cannot guarantee its safe return. While it is rare, items can be chewed, torn or otherwise ruined in Buddy and Family Share.
Complimentary twice daily access to a grass yard for playtimes, exercise and toileting.
Complimentary pats and cuddles.
Complimentary hydrobath for stays 3 nights or longer. Nail Clips can be added for an additional fee.
Additional Charges may apply for extra services we provide. Please refer to pricing schedule below. Our staff are happy to discuss any concerns or additional needs your pet may have and explain any additional charges that may apply to your pet’s needs.

*Please Note – Easter & Christmas Bookings: There is a minimum 4 day charge for any stays inclusive of the Easter Long Weekend (Good Friday through to Easter Monday) and a minimum 7 day charge for any stays inclusive of 21st December to 6th January – Please consider this before booking*

Our Qualified Staff care for your pets 365 days a year. To compensate for the increased costs during Peak Periods and on Public Holidays we do have a Surcharge for all gazetted school and public holidays.

The balance of your Boarding Fees are due on arrival and can be made by Cash or EFTPOS. Direct Deposits/Bank Transfers need to be finalised prior to arrival.
To minimise disruption to the Pets in our care and their daily routines while holidaying at our Pet Resort, our closing times are SHARP and we kindly ask our Clients to consider this when making travel plans. We do not offer an Out Of Hours Service.
Our Boarding Terms & Conditions and Cancellation Policy is available on our website.

Dog – Buddy Share

Small
(less than 10.0kg)

Medium
(10.1-20.0kg)

Large
(20.1-40.0kg)

XLarge
(40.1-60.0kg)

Giant
(60.1kg and Over)

Standard Rates
(Off Peak)

$18.00


$20.00


$23.00


$26.00


$29.00

Peak/School Holidays & Public Holidays

$25.00


$27.00


$30.00


$33.00


$36.00

December/January
& Easter

$33.00


$35.00


$38.00


$41.00


$44.00

Dogs not suitable for Buddy Sharing will require Solo runs and are subject to availability and additional costs. Dogs who “Boss”, “Hump” or otherwise intimidate or are unfriendly towards their Buddy and cannot be matched with any other suitable buddy will be moved to Solo /Single Family and charged accordingly for the Health, Wellbeing & Safety of all Dogs in our Care. In these circumstances, future bookings will be made as Solo/Single Family and reassessments can be requested.

Dog Family Share

Small
(less than 10.0kg)

Medium
(10.1-20.0kg)

Large
(20.1-40.0kg)

XLarge
(40.1-60.0kg)

Giant
(60.1kg and Over)

Standard Rates
(Off Peak)

$18.00


$20.00


$23.00


$26.00


$29.00

Peak/School Holidays & Public Holidays

$35.00


$37.00


$40.00


$43.00


$46.00

December/January
& Easter

$50.00


$53.00


$57.00


$61.00


$66.00

Dog Solo Kennel

Standard Rates
(Off Peak)

$40.00


Peak/School Holidays & Public Holidays

$100.00


December/January
& Easter

$150.00


Cat Condos


Private
(Single Cat)

Same Family Shared
(2 Cats)

Same Family Shared
(3 Cats)

Standard Rates
(Off Peak)

$15.00

$26.00

$36.00


$80.00


Peak/School Holidays & Public Holidays

$20.00

$36.00

$51.00


December/January
& Easter

$25.00

$46.00

$66.00


Surcharges

Please discuss with our staff if you are unsure of any additional charges your pet will incur during their stay, specific to their requirements.

ENTIRE DOG SURCHARGE
For any male or female not yet desexed.
This fee is waived if your pet is less than 6 months of age.

BITCHES
“On Heat” / “In Season” while in Boarding.
Bitches unable to safely house with other dogs while in season will be moved to Solo Kennel and additional fees will apply.

MEDICATION (Topical/Oral)
Administration & Handling  
MEDICATION (Injectables/Insulin)
Administration & Handling

OWN DIET/TREATS
Storage and Handling of own Food supplied (Wet & Dry Foods/Treat)

SPECIAL NEEDS / HIGH CARE
Pets requiring specialised care (for example pets with health concerns,  regular medicated baths, administration of several medications daily, pets recovering from surgery, aged seniors or young puppies needing extra attention)

LATE FEE / WAITING TIME
Arriving onsite AT or after 10.00am or 5.00pm

While Staff are on site at all times to care for Pets, our office is only manned during our advertised hours and A “LATE FEE” Will be charged for our Staff’s wait time.

Our Gates are Locked before 8.00am, Between 10.00am and 3.00pm and after 5.00pm.
There is NO PUBLIC ACCESS during these times.
When checking Pets into our Resort, please ensure you arrive no later than 15 minutes prior to our session closing time (9.45am or 4.45pm) to check your pets in, update details and finalise payment.
*WE DO NOT OFFER OUT OF HOURS CHECK IN OR OUT*



$10.00 / day



$20.00 / day


$2.00 / day

$10.00 / day


$2.00 / day



$5.00 / day





$75.00

Add-Ons and Extras

Upgrade your Pet’s stay by adding any of these additional services to your booking

DELUXE TREAT TIMES
From our healthy range (Fresh & Dried Pig’s Ears, Chicken Wings, Roo Tails, Ribs/Bones, Pooch Popsicles, Pupcakes, etc)

PHOTO UPDATES
Receive regular updates and photos of your Pet’s Holiday

ADVENTURE WALKS & DAM SWIM
An Energy Burning Romp around the Property or a refreshing swim in the Dam! ($15.00 for second dog from same family walked together)  

MYSTERY FUN BOX
Spoil your pet with a mix of goodies including Treats, Toys and Accessories to enjoy while on holiday and to keep and take home at the end of their stay.
Dog Boxes range for Small to Large Breeds and have a minimum RRP value of $60.00
Cat Boxes have a minimum RRP value of $40.00

SINGLE DOSE TICK PROTECTION
To ensure our Pet Resort remains a Flea & Tick Free Environment, treatment is a must for all Pets staying at our Pet Resort.
Please Note: Comfortis, Panoramis, Sentinel & Advocate DO NOT provide adequate Tick Protection.

SINGLE DOSE HEART & INTESTINAL WORMING
To ensure our Pet Resort remains a Clean & Parasite Free Environment, treatment is a must for all Pets staying at our Pet Resort.


$3.00 / each



$10.00 / update


$20.00 / walk




$40.00 Dog
$30.00 Cat





$20.00 – $40.00
Based on Weight
(protects for 1 month)




$2.00 – $14.00
Based on Weight
(protects up to 3 months*)


Grooming Services

Bookings are essential for Grooming & Clipping Services and may not be available during Peak Periods

HYDROBATH ADD-ON
For Pets in Boarding and staying less than 4 days – upon request
* All dogs receive a complimentary hydrobath on departure for stays over 3 nights
* Pets that are excessively dirty or have fleas/ticks on entry will be charged for a compulsory bath upon arrival and a single dose treatment.

NAIL CLIP
NAIL CLIP & EYE/EAR CLEAN

WARM HYDROBATH
(Add On Medicated Shampoo, Flea/Tick Wash, Coat Conditioner)

HYDROBATH & COAT GROOMING
Includes Eyes & Ears Cleaned, Nails Clipped, and Coat Brush Out / Stripping *Surcharge applies for excessively dirty and matted coats.

HYDROBATH & HYGIENE GROOMING
Includes Eyes & Ears Cleaned, Nails Clipped, and a Feet, Face, Belly  & Backside Tidy/Clip
*Surcharge applies for excessively dirty and matted coats.

HYDROBATH & PET CLIPPING
Full Groom & Clip. Price may vary depending on Breed, Coat Length & Condition *Surcharge applies for excessively dirty and matted coats.

HYDROBATH & BREED SPECIFIC CLIPPING
Price varies on Breed Style, Coat Length & Condition

COLOURING
Non-Toxic, Semi Pet Safe Colours & Hair Dyes

EXCESSIVELY DIRTY/MATTED COAT SURCHARGE



$10.00





$20.00
$30.00

$20.00
(+ $5.00)


From $50.00 (Small Breed)
to $80.00 (Large Breed)




From $60.00 (Small Breed)
to $90.00 (Large Breed)


From $70.00 (Small Breed) to $110.00 (Large Breed)


POA
From $80.00 to $150.00


From $5.00 to $20.00

From $10.00 to $40.00