Prices

SERVICES & PRICELIST

(Our Updated Prices below are for all bookings from 1st March 2019)

Unfortunately, due to the increasing prices from our suppliers and government we have had to implement a change to our pricing structure.
We have tried to make the impact on our valued clients as minimal as possible and will still provide the exceptional level of service and care our clients and their pets deserve.
We appreciate your continued support of our Small Family Owned & Operated Business.

Our prices advertised below are for clients to use as a guideline – for a personalised quote please complete our Boarding Request form with all your individual requirements and dates.

Shared Accommodation is available for social, friendly dogs holidaying on their own who enjoy the company of a friend and are therefore able to share a room with another buddy of similar age, size and temperament. Dogs are supervised and tested together prior to sharing to find the right match.
If we feel your dog is unsuitable to have a buddy, you will be advised that they will require solo accommodation.

Solo Accommodation is for dogs who prefer their own space for whatever reason (not all dogs requiring Solo Accommodation is due to aggressive behaviour – our Qualified Staff handle dogs of all temperaments and varying behavioural concerns).
Dogs in solo accommodation still receive all their daily playtimes, exercise and cuddles but will not mix with other dogs during their holiday.

Booking Deposits – We do not require a deposit for Off Peak stays, but would appreciate notification of any changes or cancellations as soon as you become aware of the change.
During Peak School Holiday Periods, Easter and the Christmas/New Year period a non-refundable deposit is required to secure your booking.
Payment is required on Check-In and we are unable to issue refunds for early returns.

Our Boarding Rates include everything your Pet needs during their stay:
Food and Stainless Steel Bowls
– we feed Super Premium Dry Diets (Royal Canin, Advance, Hills Science Diet). We do keep other food varieties on hand for specific needs or our fussy eaters. If your pet is on a Veterinary Prescribed Diet you will need to provide this for the duration of their stay.
Meal times – all our guests are separated and/or supervised at meal times (including same family dogs) to ensure all pets are able to enjoy their meals in peace and can be monitored for any dietary issues.
Bedding – We provide every pet with their own comfy bed with freshly cleaned bedding.
Complimentary twice daily access to a grass yard for playtimes, exercise and toileting.
Complimentary pats and cuddles.
Complimentary hydrobath for stays 3 nights or longer.
Additional Charges may apply for extra services we provide. Please refer to pricing schedule below. Our staff are happy to discuss any concerns or additional needs your pet may have and explain any additional charges that may apply to your pet’s needs.

BOARDING

Rates are per Calendar day – this means the number of days booked include the day of check-in and the day of check-out as your pets are still attended to on both these days.

Our Qualified Staff care for your pets 365 days a year. To compensate for the increased costs during Peak Periods and on Public Holidays we do have a Surcharge for all gazetted school and public holidays.

The balance of your Boarding Fees are due on arrival and can be made by Cash (Correct Change is appreciated.) EFTPOS Facilities are available.
Discount Vouchers are not valid during School Holidays unless otherwise advertised. Gift Certificates may be used anytime.
To minimise disruption to the Pets in our care and their daily routines while holidaying at our Pet Resort, our closing times are SHARP and we kindly ask our Clients to consider this when making travel plans.
Our Boarding Terms & Conditions and Cancellation Policy is available on our website.

  Standard Rates School Holiday Rates Peak Rates

Easter & Dec/Jan

DOGS

Shared Accommodation
(same family or a suitably matched Buddy)

under 10kg

10 – 25kg

25 – 50kg

over 50kg

$15.00

$16.00

$17.00

$18.00

$20.00

$21.00

$22.00

$23.00

$25.00

$26.00

$27.00

$28.00

DOGS

Private Accommodation
(for dogs who prefer their own space)

under 10kg

10 – 25kg

25 – 50kg

over 50kg

$20.00

$21.00

$22.00

$23.00

$25.00

$26.00

$27.00

$28.00

$60.00

$60.00

$60.00

$60.00

CATS – Private Accommodation $12.00 $15.00 $17.00
CATS – Shared
(same family only – max 2 cats)
$22.00 $28.00 $32.00
CATS – Deluxe Accommodation
(same family – max 4 cats)
For 3 Cats

For 4 Cats

$32.00

$40.00

$41.00

$52.00

$47.00

$60.00

BIRDS, POCKET PETS & OTHER SMALL ANIMALS

We can cater for a variety of pets ranging from Budgies and Parrots to Guinea Pigs, Rabbits and Ferrets.
For details and prices please contact us to discuss your requirements.

(Prices can range from $1.00 to $10.00 per day)

SURCHARGES
Please discuss with our staff if you are unsure of any additional charges your pet will incur during their stay, specific to their requirements.

ENTIRE DOG SURCHARGE
For any male or female not yet desexed. This fee is waived if your pet is less than 12 months of age.
$1.00 / day
BITCHES
“On Heat” / “In Season” while on holiday
$5.00 /day
MEDICATION

Administration & Handling

$1.00/day
OWN DIET/TREATS

Storage and Handling of own Food supplied (Wet & Dry Foods/Treat)

$1.00/day
SPECIAL NEEDS / HIGH CARE

Pets requiring specialised care (for example pets with health concerns,  regular medicated baths, administration of several medications daily, pets recovering from surgery, aged seniors or young puppies needing extra attention)

$2.00/day
OUT OF HOURS FEE

For any Arrivals & Departures outside our Regular Opening Hours
*Subject to Prior Arrangement Only

$25.00

EXTRAS

DELUXE TREAT TIMES

From our healthy range (Pig’s Ears, Chicken Wings, Roo Tails, Pooch Popsicles etc)

$2.00 / each
PHOTO UPDATES

Receive regular updates and photos of your Pet’s Holiday

$5.00 / update
ADVENTURE WALKS & DAM SWIM
An Energy Burning Romp around the Property or a refreshing swim in the Dam!
$10.00/ walk (approx 45-60mins)
DOGGY DAYCARE
(Drop your Playful Pooch off in the morning to Run & Play then collect your Worn-Out Woofer the same afternoon)
$10.00 / day
MYSTERY FUN BOX

Spoil your pet with a mix of goodies including Treats, Toys and Accessories to enjoy while on holiday and to keep and take home at the end of their stay.

Dog Boxes range for Small to Large Breeds and have a minimum RRP value of $60.00

Cat Boxes have a minimum RRP value of $40.00

$30.00 Dog

$20.00 Cat

SINGLE DOSE TICK PROTECTION
To ensure our Pet Resort remains a Flea & Tick Free Environment, treatment is a must for all Pets staying at our Pet Resort.

Please Note: Comfortis, Panoramis, Sentinel & Advocate DO NOT provide adequate Tick Protection.

Up to 10kg $5.00

10 – 20kg $7.00

20 – 40kg $12.00

40 – 60kg $15.00

* All Dogs & Cats receive minimum 2x Daily Playtimes – FREE OF CHARGE
* A Holiday Surcharge applies for bookings during Peak Periods / School Holidays.
Easter and Mid Year School Holidays $5.00/cday.
December/January School Holidays $10.00/cday

(Christmas Peak Holiday period Solo Dog Accommodation $60.00/cday)
Click Here for more information about our December / January Holiday Opening Hours and Rates

Click here to view our Boarding T&Cs and the use of Gift Vouchers or Discount Vouchers


HYDROBATHS & GROOMING

WARM HYDROBATH $15.00
with Medicated Wash $20.00
with Flea & Tick Wash $20.00
with Coat Conditioner $20.00
* All dogs receive a complimentary hydrobath on departure for stays over 3 nights
* Pets that are excessively dirty or have fleas/ticks on entry will be charged for a compulsory bath upon arrival and a single dose treatment.
HYDROBATH – ADD ON $5.00
For Pets in Boarding and staying less than 4 days – upon Owner’s request
HYDROBATH & COAT GROOMING

Includes Eyes & Ears Cleaned, Nails Clipped, and Coat Brush Out / Stripping *Surcharge applies for excessively dirty and matted coats.

Small $30.00

Medium $40.00

Large $50.00

X-Large $60.00

HYDROBATH & HYGIENE GROOMING

Includes Eyes & Ears Cleaned, Nails Clipped, and a Feet, Face, Belly  & Backside Tidy/Clip

*Surcharge applies for excessively dirty and matted coats.

Small $40.00

Medium $50.00

Large $60.00

X-Large $70.00

HYDROBATH & PET CLIPPING

Full Groom & Clip. Price may vary depending on Breed, Coat Length & Condition *Surcharge applies for excessively dirty and matted coats.

Small $50.00 – $60.00

Medium $60.00 – $70.00

Large $70.00 – $80.00

X-Large $80.00 – $90.00

HYDROBATH & BREED SPECIFIC CLIPPING
Price varies on Breed Style, Coat Length & Condition
From $50.00 to $100.00

POA

COLOURING

Non-Toxic, Semi Pet Safe Colours & Hair Dyes

From $5.00 to $15.00
NAIL CLIP $5.00
NAIL CLIP & EYE/EAR CLEAN $10.00
EXCESSIVELY DIRTY/MATTED COAT SURCHARGE From $15.00 to $30.00

Bookings are essential for Grooming & Clipping – Call our Office today to enquire.

TRANSPORT SERVICES

*Prices below are to be used as an estimate. For a quote on transport to/from your area and availability please contact us.

Transfers – West $60.00
Transfers – Local Area $40.00
Transfers – City / Inner Suburbs $80.00
Transfers – Airport $120.00


PEAK PERIODS ARE HEAVILY BOOKED SO PLEASE PLAN AHEAD TO AVOID DISAPPOINTMENT

Care & Respect for your Pets

A Holiday Surcharge applies to all Peak Period/School Holiday bookings.

All prices are per calendar day and include GST.

We offer a Transfer Service for Collection and Return of your Pet.

Payment Methods include Credit Card / EFTPOS; Direct Deposit; Cash

AT GRAND HAVEN WE’RE CONFIDENT IN OUR SERVICES AND QUALITY OF CARE THAT IF YOU PROVIDE US WITH A QUOTE FROM ANOTHER BOARDING KENNEL – WE’LL BEAT IT